1. Who we are
Bid My Work ("Bid My Work", "we", "us") is a local services marketplace operated in United States by N-Visionsoft Private Limited, 14 Muileann Place, Kettles Lane, Kinsealy, Swords, Co. Dublin, Ireland. Customers post jobs, service professionals ("pros") send price bids, and customers choose who to hire.
This Privacy Policy applies to the Bid My Work mobile apps for Android and iOS, the website at www.bidmywork.ai/us/, and any related services in United States (together, the "Services"). This policy includes the notices required by US state privacy laws, including the California Consumer Privacy Act as amended by the CPRA ("CCPA"). See Your US privacy rights.
2. Personal data we collect
We collect only what we need to run the marketplace. Depending on how you use the Services, this includes:
| Type of data | Examples | Where it comes from |
|---|---|---|
| Account details | Name, mobile number, email address, profile photo, password or sign-in token (Google / Apple) | You |
| Job details | Job description, photos, voice notes, category, property type, preferred dates, budget | You (customers) |
| Location | ZIP code, service address, and — only if you allow it — your device's approximate or precise location | You / your device |
| Pro verification | Government ID, trade license, business details, address proof, selfie check, service areas | You (pros) |
| Bids and messages | Bid amounts, what's included, start dates, in-app chat messages and attachments | Customers and pros |
| Payments | Amounts, transaction IDs, payment status, payout bank account details (pros). Full card numbers are handled by our payment partner, not stored by us | You / payment partner |
| Reviews | Star ratings, written reviews and photos | Customers and pros |
| Device and usage | Device model, operating system, app version, IP address, crash logs, pages and screens viewed | Automatically |
| Cookies (website) | Consent choice, and analytics / marketing cookies only if you allow them | Automatically — see our Cookie Policy |
We do not knowingly collect sensitive data we don't need. Please don't include health, financial or other sensitive details in job descriptions, photos or chats.
3. App permissions
Our apps ask for device permissions only when you use a feature that needs them. You can refuse or change them any time in your phone settings.
| Permission | Why we ask | Required? |
|---|---|---|
| Camera and photos | To add photos of the job, your profile picture, or (pros) verification documents and work photos | No — optional |
| Microphone | To describe your job by voice; we turn your speech into text | No — optional |
| Location | To find pros near you, or (pros) to show jobs near you | No — you can type a ZIP code instead |
| Notifications | To tell you about new bids, messages and job updates | No — optional |
4. How we use your data
- Run the marketplace: create your account, publish jobs, deliver bids, enable chat, and manage hires.
- Match and recommend: show your job to relevant pros nearby, and show customers relevant bids and pros.
- AI features: turn text, photos and voice into a clear job brief, suggest a category, add safety tips, and explain which bid looks like the best value. AI suggestions are for guidance; you always make the final choice.
- Payments: collect payments, hold them until a job is confirmed, pay pros, issue refunds and keep invoices.
- Trust and safety: verify pros, prevent fraud, spam and misuse, and resolve disputes.
- Support and communication: answer your questions and send service messages (for example, "You have a new bid").
- Improve the Services: fix bugs and understand how features are used, using analytics only where you allow it on the website.
- Marketing: send offers only if you opt in. You can opt out any time.
- Legal duties: keep tax and transaction records and respond to lawful requests.
5. Your choices
App permissions, website analytics and marketing cookies, and marketing messages are all optional. You can turn them off at any time in your phone settings, in the app, through Cookie settings on our website, or by writing to [email protected]. Some features may stop working without the data they need.
7. How long we keep data
| Data | How long |
|---|---|
| Account and profile | While your account is active. Deleted within 30 days after you delete your account |
| Jobs, bids, chats, photos | While your account is active, then deleted or anonymised within 30 days of account deletion |
| Payment and invoice records | Up to 7 years, as required by US federal and state tax laws |
| Pro verification documents | While the pro account is active, then deleted within 30 days unless needed for a legal claim |
| Website analytics | Up to 14 months, and only if you allowed analytics cookies |
| Data needed for a dispute or legal claim | Until the matter is closed |
8. How we protect your data
We use reasonable security safeguards including encryption in transit (HTTPS/TLS), encryption of stored data where appropriate, access controls, and regular reviews. Your phone number is hidden from pros until you hire one. No system is completely secure; if a personal data breach affects you, we will inform you as required by applicable state breach-notification laws.
9. Your US privacy rights
Depending on the state you live in (for example California, Virginia, Colorado, Connecticut, Texas or Oregon), you may have the right to:
- Know and access the personal information we collect, use and disclose about you;
- Delete personal information we collected from you (see below);
- Correct inaccurate personal information;
- Portability — get a copy of your data in a usable format;
- Opt out of sale, sharing and targeted advertising. We do not sell personal information. To opt out of sharing for targeted advertising, turn off Marketing in Cookie settings. We also treat a Global Privacy Control signal from your browser as an opt-out;
- Limit use of sensitive personal information. We use government ID and precise location only to verify pros and match jobs, not to infer characteristics about you;
- Appeal our decision on your request by replying to our response;
- Non-discrimination — we will not deny service or charge different prices because you used these rights.
To make a request, email [email protected] from the email or phone linked to your account. You may use an authorized agent; we will ask them for proof of your permission. We verify requests before acting on them and respond within 45 days (extendable once where the law allows).
Categories we collect (CCPA terms): identifiers, customer records, commercial information, geolocation data, audio and visual information (photos, voice notes), internet activity, professional information and sensitive personal information (pros' government ID), from the sources and for the purposes above. We disclose them for business purposes to the service providers listed above.
10. Deleting your account
You can delete your account and data at any time — in the app under Profile → Settings → Delete account, or on the web at www.bidmywork.ai/us/delete-account.
We delete your account and personal data within 30 days. We keep only what the law requires (for example, invoices) or what is needed for an open payment, dispute or legal claim. Reviews you wrote may stay visible without your name.
11. Children
The Services are for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.
13. Changes to this policy
We may update this policy as our Services or the law change. We will show the new date at the top of this page and, for important changes, tell you in the app or by email and ask for your consent again where needed.
14. Contact us
Company: N-Visionsoft Private Limited
Address: 14 Muileann Place, Kettles Lane, Kinsealy, Swords, Co. Dublin, Ireland
Email: [email protected]
Phone: +1 (555) 010-0000
For privacy questions, data requests or complaints, contact us using the details above. We acknowledge requests within 48 hours and aim to resolve them within 45 days.